MUFG Union Bank Business Continuity Engagement Manager, Vice President in Monterey Park, California

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group

*Business Continuity Engagement Manager, Vice President

Job Summary*

Reporting to the Director of Business Continuity Planning Management (BCPM), the BCEM is responsible for both the strategic development and management of one of four core functions of the Business Continuity (BC) Management framework ((1) Recovery Readiness, (2) Recovery Planning, (3) Recovery Capabilities, and (4) Recovery Validation) and the tactical implementation (as the Engagement Manager) of all four core functions of the BC/DR management framework to multiple critical business areas. As the Engagement Manager for critical business areas, he/she will direct and guide critical business areas in the tactical focus that is imperative to ensuring execution of EBCM’s core functions. He/she delivers and maintains the Enterprise Business Continuity initiatives, including integration of Emergency Response, Disaster Recovery (DR), and Crisis Management (CM).No direct supervision of employees. Coordinates with varying levels of management and supervises Business Continuity, Disaster Recovery, and Crisis Management activities for multiple critical business functions across the enterprise

Primary Responsibilities:

50% - As the Engagement Manager to multiple critical business areas, supports and manages day-to-day operations and the tactical execution of BCPM program components including but not limited to the four core functions of the BCPM Framework: 1) Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA), 2) Recovery Planning including BC/DR plan development, management, and maintenance, 3) Recovery Capabilities including recovery solutions development and management for the critical business areas he/she oversee, 4) Recovery Validation including both exercising and testing of the other 3 core components.

Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA),

  • Providing “internal consultant” support to assigned Business Areas in completion of the full Business Continuity Planning life-cycle and enterprise solutions

  • Create and manage executive and senior leader interactions/communications within Business Areas

  • Develop, formalize, approve, and manage to enterprise preparedness compliance standards.

  • Communicate to assigned Business Areas the corporate recovery priorities, strategy, pending changes, etc.

  • Risk identification gap analysis and mitigation

  • BIA development, delivery, training, and ongoing maintenance

  • Maintain readiness measures, metrics, and reporting

  • Develop and delivery of all BC/DR training activities

  • Understand and apply internal policies/procedures, laws and regulations (internal and external including delivery of RFPs, RFIs, and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve, requested disclosures.

  • Provide training, education to business area critical subject matter experts (SMEs) and management on deliverables for the BCPM Program.

  • Working with the BCPM team to perform gap analysis by comparing business function recovery requirements with current recovery capabilities

Recovery Planning including BC/DR plan development, management, and maintenance,

  • Facilitate the development and delivery of Business Continuity and Disaster Recovery plans, understand critical business processes and plan for losses including “upstream and downstream” dependencies.

  • Produce monthly BC/DR plan metrics and generate reports for auditing and review efforts

  • Oversee delivery of annual BCP Plan lifecycle enhancements.

  • Work with IT business leadership to determine continuity requirements, and to guide the development of appropriate IT disaster recovery plans affecting each key business area in IT.

  • Establish and maintain uniform understanding and application of Business Continuity and Disaster Recovery Plans, processes and solutions.

  • Manage implementation, change, and integration recovery process for Mergers and Acquisitions

Recovery Capabilities including recovery solutions/capabilities development and management for the critical business areas he/she oversee,

  • As the recovery services and solutions providers, assist Business Areas with identification and implementation of BC/DR solutions

  • Handle and gain sponsorship for all of the logistics and coordination with assigned Business Areas, IT teams, and Corp Real Estate.

  • Manage implementation change and integration process of recovery solutions for Mergers and Acquisitions

Recovery Validation including both exercising and testing of the other 3 core components.

  • Manage test documentation and scorecards and provide roll-up metrics for assigned Business Areas

  • Gather and generate monthly exercise/test metrics from each assigned Business Area

Prepare and manage updates and reporting for the closure of BC/DR gaps resulting from management action plans (MAPs) created during events or exercise/test s.

  • Populate dashboards and reports – track plan development, change, and enhancement resulting from recovery exercises/tests

  • Manage recovery exercises/tests – Scorecards, lessons learned, and open action items

  • Monitor staff performance; provide leadership and direction as required.

  • Integrate BC/DR planning activities, solution development and implementation and exercise/tests, change management, for vendor/3rd party disaster readiness

50% As a Subject Matter Expert (SME), manage strategic development and execution of the four core functions of the BCPM Framework: 1) Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA), 2) Recovery Planning including BC/DR plan development, management, and maintenance, 3) Recovery Capabilities including recovery solutions development and management for the critical business areas he/she oversees, 4) Recovery Validation including both exercising and testing of the other 3 core components plan testing and plan maintenance.

SME in Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA),

  • Enhance, maintain, and deliver the overarching Business Impact Analysis process, workflow and life-cycle

  • Include identification, priority of recovery of critical functions, dependencies, RTO/RPO, key resource requirements and skills, and technology requirements

  • Manage to enterprise preparedness compliance standards.

  • Enhance, maintain, and deliver the overarching BC/DR risk identification gap analysis and mitigation process, workflow and life-cycle

  • Support risk assessment and ongoing maintenance of all critical 3rd parties

  • Enhance, maintain and deliver all BC/DR training activities

  • Provide training, education and continuity solutions to business critical subject matter experts (SMEs) and management on deliverables for the BCM Program.

SME in Recovery Planning including BC/DR plan development, management, and maintenance,

  • Oversee and control all BC/DR Planning Tools – assess existing tools to maximize ease of use and enhanced capability, tool administration and data management strategy.

  • Oversee and control enhancement, development, and delivery of Business Continuity plans, to include critical business processes and plan for losses including dependencies.

  • Oversees BC/DR plan maintenance schedule, calendar, exception process, documentation, and reporting

  • Develop and implement monthly BC/DR plan metrics and generate reports for EBCM Governance auditing and review efforts

  • Oversee delivery annual BCP Plan lifecycle enhancements.

  • Establish and maintain uniform Business Continuity and Disaster Recovery Plans, processes and solutions.

  • Establish and oversee, change and integration recovery process for Mergers and Acquisitions

SME in Recovery Capabilities including recovery solutions development and management for the critical business areas

  • Capability management and maintenance oversight and recovery solutions/capabilities inventory

  • Manage implementation, change, and integration process of recovery solutions/capabilities for the Enterprise

  • Solutions/capabilities management for critical 3rd parties and tracking

  • SME in Recovery Validation including both exercising and testing of the other 3 core components.

  • Develop the processes, enhancements, and management of test documentation and scorecards and develop roll-up metrics for all Business Areas

  • Develop monthly exercise/test metrics from each Business Area

  • Develop, implement and oversee the closure of BC/DR gaps resulting from management action plans (MAPs) created during events or exercise/tests.

  • Develop dashboards and reports – to track enhancements resulting from recovery exercises/tests

  • Develop, implement and provide a process for tracking recovery exercises/tests – Scorecards, lessons learned, and open action items

  • Integrate BC/DR planning activities, solution development and implementation and exercise/tests, change management, for vendor/3rd party disaster readiness, and Mergers and Acquisitions

  • Minimum of 10 years practical Business Continuity, Disaster Recovery, and Crisis Management experience as applied in a business and technical environment in the banking or financial industry preferred

  • Professional certification from the Disaster Recovery Institute, International or from The Business Continuity Institute (e.g. ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred

  • BS in Financial Services, Computer Sciences, or Engineering preferred, or demonstrated equivalent experience

  • RSA Archer BC Tool experience is a plus

  • Demonstrated strong skills in applying Business Continuity and Disaster Recovery planning principles to various levels (staff, management and executive) of the company.

  • Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers and vendors.

  • Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills

  • Demonstrated ability to influence and motivate individuals and teams.

  • Advanced presentation skills and oral and written communication skills

  • Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.

  • Advanced analytical skills

  • Self starter with the ability to work independently.

  • Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Access, Visio, and PowerPoint

  • Provide technical guidance and help lead the coordination of all corporate activities related to crisis and emergency management.

  • Willingness to travel

  • May require evening or weekend work

  • Crisis situations may require longer than normal work days and weeks

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: *Operations

Title: Business Continuity Engagement Manager, Vice President

Location: CALIFORNIA-Monterey Park

Requisition ID: 10020184-WD