Kforce Banking Customer Service Representative in Monterey Park, California
Kforce has a client in search of a Banking Customer Service Representative in Monterey Park, California (CA). Summary: As a Banking Customer Service Representative, reporting to the client's Technical Support Manager, the employee will handle inbound/outbound service calls and secure emails to assist the client's Financial Center customers with Treasury product questions and online system troubleshooting; client assistance with Self-Administration of products and services with follow through to ensure timely/accurate setup of online services. One supports service calls and emails assisting clients and Bank employees with product questions and online system troubleshooting.
High level customer service and experience with client products will be considered
Knowledge of client products and services a plus
Strong technical aptitude and analytical skills
Ability to work in a fast-paced environment
Excellent telephone manner and email etiquette
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:13.00Maximum Compensation:16.00