Commander, Navy Installations Sales Clerk (Starbucks) in Monterey, California

  • Duties

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Duties
Summary

Navy MWR Starbucks Barista creates the Navy MWR Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Responsible for modeling and acting in accordance with Navy MWR Starbucks guiding principles of providing superior customer service to our patrons.

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Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of the Navy MWR Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create a positive working environment during each shift.

Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Follows Navy MWR Starbucks operational policies and procedures, including those for food safety, cash handling and security, to ensure the safety of all partners and customers during each shift.

Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality.

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

Recognizes and reinforces individual and team accomplishments by using existing MWR organizational methods.

Travel Required

Not required

Supervisory status

No

Who May Apply
This job is open to…

All Sources in Monterey Commutable Area (50 mile radius)

Questions? This job is open to 1 group.

  • #### Job family (Series)

2091 Sales Store Clerical

  • Requirements

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Requirements
Conditions of Employment

Constant standing/walking, occasional stooping, kneeling or crawling

Occasional pushing, pulling, lifting or carrying up to 40 lbs. Occasional ascending or descending ladders, stairs, ramps.

Constant computer/POS Register and bar equipment usage. Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine Constant reaching, turning, and performing precision work around bar area.

Constant receiving detailed information through oral communication.

Constant talking, expressing or exchanging ideas by means of the spoken word. Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. Constant clarity of vision at near and/or far distances. No previous experience required

Qualifications

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Education
Additional information

A selection may be made from the resumes/applications received at the first cut-off date. Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Salary is commensurate with experience and/or education.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Office to ensure consideration. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. Orders and Page 2 must be uploaded with your submission. 2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

Veterans Preference (VET): You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of background check.

We are an E-Verify participant.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application. Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire.

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Background checks and security clearance
Security clearance

Q - Nonsensitive

  • Required Documents

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Required Documents
  • Resume to include 3 professional references (Current Letters of Reference, preferred)
  • Completed OF 306 - Declaration for Federal Employment

  • Proof of Education (including transcripts if qualifying based on education)

  • If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes

  • Military Orders Including Page 2 for certification of spousal preference.

  • Last Personnel Action Report (PAR) or SF-50, if applicable

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Comprehensive benefits package available (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc).

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.

Technical Support
  • Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
  • If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
  • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.

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Agency contact information
NSA Monterey
Phone

831-656-1873

Email

mwrnafhr@nps.edu

Address

Commander, Navy Region Southwest 1 University Circle HE-220 Room 57 Monterey, CA US

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Next steps

Your application will be reviewed after the closing date of the announcement in which you have applied. The recruitment process takes an average of 2-3 weeks from closing date. Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.

First Cutoff 4/20/2018

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496132400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 04/06/2018 to 06/06/2018

Salary: $11.50 to $13 per hour

Pay scale & grade: NF 01

Work schedule: Intermittent - Flexible Schedules

Appointment type: Permanent