Destination Hotels & Resorts Front Desk Agent in Monterey, California

25487BRPosition Title:Front Desk AgentJob Overview:You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Req ID:25487BRCity:MontereyEssential Functions:Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day Create memorable experiences with a warm, welcoming personality that can relate to guests and associates Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency Qualifications:Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Job Type:Full Time Property:Monterey TidesArea of Interest:Rooms & Operations Company Introduction:At Two Roads Hospitality, we celebrate curiosity and we applaud individuality. Our goal is to create remarkable experiences around the globe and our core values are the hallmark of everything we do. Throughout our portfolio our core values describe every guest, owner, team member and partner. Included in our portfolio are Alila Hotels and Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie hotels. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join the Two Roads Hospitality family.Property Introduction:Your quintessential California escape awaits at our resort on the beach -- Monterey Tides. Monterey Tides is a unique beachfront resort that blends Mexican-inspired accents with mid-century influences for a truly boutique hotel vibe. Guests unwind to the hypnotic acoustics of ocean waves, savor fresh fare at our seaside restaurant Cafe Beach, enjoy craft cocktails and Spanish cuisine at Bar Sebastian, dip into our refreshing pool, and explore nearby Old Monterey. With a golden sand beach and sweeping bay views, Monterey Tides is an oceanfront hotel that offers a unique vantage point to experience central California’s beauty.State:CaliforniaType of Position:Hourly PositionBrand:Joie de Vivre Hotels